Staff Site Reliability Engineer - Monitoring and Anomaly Detection (Monetization)
GitLab · Bangalore, India
About the role
Staff backend engineering role on a greenfield team building observability, monitoring, and anomaly detection for GitLab's monetization systems. Owns telemetry, detection, and reconciliation tooling across CustomersDot, Salesforce, and Zuora to identify billing and data anomalies before affecting revenue. Sets technical direction and incident response model.
What you'll do
- Design, build, and operate observability across Monetization stack using Prometheus and Grafana
- Implement automated detection for billing, data, and event anomalies and route alerts
- Develop reconciliation and data integrity checks across usage and billing pipelines
- Define and track SLOs/SLIs, write runbooks, and participate in incident response
- Explore AI/ML techniques to predict system anomalies
- Collaborate with Product, Finance, Support, and other partners
What they're looking for
- Professional experience with Ruby on Rails
- Experience in site reliability or observability engineering
- Experience with monitoring, alerting, SLOs and SLIs
- Experience with Prometheus and Grafana
- Experience building and operating applications like CustomersDot
- Staff-level backend engineering experience
Key details
- Company
- GitLab
- Location
- Bangalore, India
- Work mode
- On-site
- Seniority
- Lead / Principal / Group
- Employment type
- Full-time
- Role category
- DevOps & SRE
- Posted
- 19 Oct 2026
- Source
- job-boards.greenhouse.io