Senior Product Manager Post-Purchase & Retention (f/m/d)

KoRo · Berlin, Germany · Hybrid

About the role

Senior PM for Post-Purchase & Retention at KoRo, owning the post-purchase journey and retention roadmap across international markets. Focus on repeat purchases, loyalty programs, cross-channel identity, and lifecycle experimentation.

What you'll do

  • Map the post-purchase journey across shop, returns, carriers, service, review tools, CRM
  • Define and drive post-purchase and retention product roadmap
  • Optimize repeat purchases and customer lifetime value
  • Shape loyalty and reward programs
  • Create seamless cross-channel customer identity experience
  • Run lifecycle experimentation with analytics and A/B testing

What they're looking for

  • 5+ years digital product management, ideally e-commerce or consumer apps
  • Track record in retention, loyalty, subscriptions or repeat purchases
  • Hands-on analytics, customer data and A/B testing
  • Technical understanding of web and mobile ecosystems
  • Commercial acumen evaluating revenue and profitability
  • Strong stakeholder management; fluent English

Key details

Company
KoRo
Location
Berlin, Germany · Hybrid
Work mode
Hybrid
Seniority
Senior
Employment type
Full-time
Role category
Growth Product Manager
Experience
5+ years
Posted
17 Oct 2026
Source
jobs.hvcapital.com

Apply on jobs.hvcapital.com

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