Principal, Machine Learning Engineer (L5)
Twilio · Remote - India
About the role
Principal ML Engineer in Twilio's Customer Memory team building AI/ML capabilities for intelligent engagement. Requires leading rapid research cycles, designing experiments, and building production-grade ML systems at scale.
What you'll do
- Build new ML functionality within a fast-moving product
- Design and execute rigorous experiments in weeks
- Research LLM orchestration, retrieval, and personalization
- Build scalable ML systems for Twilio
- Integrate latest AI development stacks
What they're looking for
- 10+ years applied ML/AI experience
- Python proficiency
- Cloud services (AWS, GCP, Azure)
- Experience with LLM orchestration, embeddings, vector stores
- Strong fundamentals in ML algorithms, transformers, LLMs
Key details
- Company
- Twilio
- Location
- Remote - India
- Work mode
- Remote
- Seniority
- Lead / Principal / Group
- Employment type
- Full-time
- Role category
- Engineering
- Experience
- 10+ years
- Posted
- 18 Oct 2026
- Source
- job-boards.greenhouse.io