Senior Software Engineer, Care Automation
Toast · Bengaluru, IND
About the role
Toast is seeking a Senior Software Engineer for its Care Automation team to build systems and automations that support customer care agents. The role involves designing backend services and integrations with Salesforce, billing, identity verification, and AI-enabled case management. The position is hybrid.
What you'll do
- Design, build, and own backend services and integrations
- Integrate with Salesforce, billing systems, and identity verification
- Work on AI-enabled case management workflows
- Partner with Salesforce developers, operations, and AI engineers
- Translate complex business processes into automation
What they're looking for
- Experience with backend development
- Experience with Salesforce integrations
- Experience with billing systems
- Experience with identity verification
- Experience with AI or automation workflows
- Strong collaboration skills
Key details
- Company
- Toast
- Location
- Bengaluru, IND
- Work mode
- Hybrid
- Seniority
- Senior
- Employment type
- Full-time
- Role category
- Engineering
- Posted
- 26 Oct 2026
- Source
- careers.toasttab.com