Lead Product Manager – Agentic Experiences | Bangalore
Neuron7.ai · Bengaluru, India
About the role
This role owns the strategy and execution of Neuron7’s Agentic Experience product, including AI diagnostics, self-service experiences, analytics, and integrations. It focuses on improving onboarding, time-to-ROI, technician workflows, and diagnostic accuracy. The PM partners with data science, engineering, and customer success to optimize enterprise service workflows.
What you'll do
- Own product roadmap for AI diagnostics.
- Improve onboarding and time-to-ROI.
- Build self-service diagnostic experiences and technician workflow tools.
- Integrate with ServiceNow, Salesforce, Microsoft Dynamics, and FSM tools.
- Partner with customers and data science on knowledge graphs and decision trees.
- Track diagnostic accuracy, case deflection, and technician productivity.
What they're looking for
- 8+ years of product management experience.
- Experience in AI diagnostics, FSM, CSP, or support automation.
- Strong knowledge of ServiceNow, Salesforce Service Cloud, Microsoft Dynamics, or Zendesk.
- Strong analytical and data-driven mindset.
- Experience working with field service and support teams.
Key details
- Company
- Neuron7.ai
- Location
- Bengaluru, India
- Work mode
- On-site
- Seniority
- Lead / Principal / Group
- Role category
- Product Manager
- Experience
- 8+ years Product Management
- Must-have
- 8+ years Product Management; AI diagnostics/FSM/CSP/support automation; ServiceNow, Salesforce Service Cloud, Microsoft Dynamics/Zendesk; field service and support teams
- Posted
- 14 Oct 2026
- Source
- jobs.lever.co