Staff Inbound Product Manager - Hill Climbing Product and Customer Instance Program
ServiceNow · Bengaluru, India
About the role
Staff Inbound Product Manager for Hill Climbing Product and Customer Instance Program. Owns the product and program to scale AI specialist testing using real customer environments, cutting feedback loop time and enabling product teams to run hill climbing independently.
What you'll do
- Own the hill climbing product roadmap and scale it across AI Specialists
- Run the customer instance program to expand access to real customer environments
- Cut loop time from shipped change to quality verdict from weeks to days
- Convert eval findings into prioritized fixes with specialist product teams
- Turn hill climbing into a repeatable method with tools, guides and defaults
What they're looking for
- 9+ years work experience including product management on AI/ML products in production
- Owned a product roadmap and scaled a product from one team to many
- Ran fast improvement loops on ML or LLM systems
- Turned expert-supported processes into tools or methods others use independently
- Experience with agentic AI, enterprise workflow software, or ServiceNow platform
- Ability to align product, engineering and business teams
Key details
- Company
- ServiceNow
- Location
- Bengaluru, India
- Work mode
- Hybrid
- Seniority
- Mid-level
- Employment type
- Full-time
- Role category
- Product Manager
- Experience
- 9+ years
- Posted
- 29 Oct 2026
- Source
- jobs.smartrecruiters.com